Travel

Booking.com Reviews Scraper

booking.com

Booking.com hotel reviews are served through a dedicated plugin endpoint rather than the generic page fetch. Give it a hotel - a booking.com hotel URL such as https://www.booking.com/hotel/gb/the-savoy.html, with or without a locale suffix, or the short form gb/the-savoy - and it returns the hotel's newest guest reviews already parsed: the review id and date, the score out of 10 with Booking's score word and a rating band, the title, what the guest liked and what they disliked, the reviewer's name and country, the trip type and traveler type, the number of nights and the month of the stay, helpful votes, a mobile flag, the review language and Booking's raw tags. Booking exposes the newest 15 reviews written in each language, so a call returns up to 15 per language you pick from 18, or up to 270 with all of them, and since drops reviews older than a date. That makes it a fit for monitoring new reviews and multilingual sentiment, not for downloading a hotel's full review history. The response holds the reviews only, without the hotel's name or overall score, and no Booking.com account or partner API is involved.

What you can extract

• Review id, review date, language and Booking's raw tags
• Score out of 10, Booking's score word and a rating band from exceptional to very_poor
• Title, what the guest liked (positiveText) and what they disliked (negativeText)
• Reviewer name, country and ISO country code
• Trip type, traveler type, number of nights and month of stay
• Helpful votes and a submitted-from-mobile flag
• Per language: status, reviews found and a capped flag when Booking holds older reviews than it serves
• The newest 15 reviews per language in 18 languages or all of them (up to 270 per call), with a since date cut-off

Dedicated endpoints

How to scrape it

curl -X POST \
  -H "X-ScrapeUnblocker-Key: $SU_API_KEY" \
  "https://api.scrapeunblocker.com/travel/booking-reviews?hotel=https%3A%2F%2Fwww.booking.com%2Fhotel%2Fgb%2Fthe-savoy.html&languages=en%2Cde&max_results=30"

import requests

resp = requests.post(
    "https://api.scrapeunblocker.com/travel/booking-reviews",
    headers={"X-ScrapeUnblocker-Key": SU_API_KEY},
    params={"hotel": "https://www.booking.com/hotel/gb/the-savoy.html", "languages": "en,de", "max_results": "30"},
)
print(resp.text)

import { ScrapeUnblockerClient } from 'scrapeunblocker';

const su = new ScrapeUnblockerClient({ apiKey: process.env.SU_API_KEY });

const data = await su.bookingReviews('https://www.booking.com/hotel/gb/the-savoy.html', {
  languages: 'en,de',
  maxResults: 30,
});
console.log(data);

Requests are POST and take their parameters in the query string. Browser rendering always happens - there is no flag to enable.

Example response

{
  "hotel": {
    "url": "https://www.booking.com/hotel/gb/the-savoy.html",
    "countryCode": "gb",
    "slug": "the-savoy"
  },
  "reviews": [
    {
      "id": "c035aefe035f7172",
      "language": "en",
      "reviewDate": "2026-09-29",
      "reviewDateText": "Reviewed: September 29, 2026",
      "rating": 10.0,
      "ratingText": null,
      "ratingBand": "exceptional",
      "title": "Quality, classic and elegant.",
      "positiveText": "Location was fantastic, the history of the hotel and beautiful decor. The staff are lovely, very kind and friendly. Loved the American Bar and the Spa...",
      "negativeText": "Going home!",
      "reviewer": { "name": "Emma", "country": "United Kingdom", "countryCode": "GB" },
      "tripType": "leisure",
      "travelerType": "solo",
      "nights": 3,
      "stayMonth": "2026-09",
      "stayText": "Stayed in September 2026",
      "helpfulVotes": 5,
      "submittedFromMobile": true,
      "tags": ["Leisure trip", "Solo traveler", "Stayed 3 nights", "Submitted from a mobile device"]
    },
    {
      "id": "755717066e20eec1",
      "language": "de",
      "reviewDate": "2026-05-25",
      "reviewDateText": "Bewertung abgegeben: 25. Mai 2026",
      "rating": 8.0,
      "ratingText": null,
      "ratingBand": "very_good",
      "title": "Es ist ein tolles Hotel mit dem besten Service, den ich jemals hatte.",
      "positiveText": "Die Lage des Hotels kann nicht besser sein, das Service ist top! Die Ausstattung ist sehr edel...",
      "negativeText": null,
      "reviewer": { "name": "Sabine", "country": "Österreich", "countryCode": "AT" },
      "tripType": "leisure",
      "travelerType": "couple",
      "nights": 3,
      "stayMonth": "2026-05",
      "stayText": "Übernachtet am Mai 2026",
      "helpfulVotes": 0,
      "submittedFromMobile": false,
      "tags": ["Urlaub", "Paar", "Länge des Aufenthalts: 3 Nächte"]
    }
  ],
  "resultsCollected": 25,
  "languages": [
    { "language": "en", "status": "ok", "reviewsFound": 15, "capped": true },
    { "language": "de", "status": "ok", "reviewsFound": 10, "capped": false }
  ],
  "pagesFetched": 2,
  "since": null
}

Read the API docs

Frequently asked questions

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